Terms of Use

Preamble

The elements described in the preamble are part of the conditions of use starlight-europe (hereinafter "Terms of Use"). Starlight, an independent player in the secondary market of ticket shows and registered with the RCS of Versailles under the number 483951836 (hereinafter the "Company" or "Starlight") has developed a website (hereinafter the "Site "or" starlight-europe ") available to address www.starlight-europe.fr www.starlight-europe.com and by which it proposes to find and buy tickets for shows with or without benefits for the hospitality behalf of companies and individuals (hereinafter referred to as "Customer" or "User").

Two types of agreements can be made by the Customer accepting the terms and conditions.

According to the show in question, the customer will consent to an agency agreement or a contract of sale, provided that the Company does not make an offer to sell ticketsshow only in exceptional cases, most of its services are governed by the contract of mandate.

Services offered under the contract terms include the following services: research, trading and buying on behalf of the Customer all goods and services directly or indirectly related to recreation, sport and culture among individuals or legal in France and abroad, particularly the provision of hospitality packages consist of a place of entertainment and an ancillary service (restaurant meals and / or limousine) and the booking on behalf of the Client places for all types of shows, including, without limitation, the display shows full or for which bids are rare in the market for tickets, including events taking place abroad.

The company essentially acts as an intermediary agent between its users and providers of ticketing, searching and controlling the name and on behalf of its clients, or on its behalf and on behalf of its customers with tickets or event (s) want (s).

Unless otherwise indicated on the cover page of the event, which then implies the application of ConditionsParticular relating to the sale of II developed these Terms of Use and Articles 29 to 39, the offers on the site are not offers to purchase or resale of tickets. Unless otherwise stated, the Company is not affiliated to producers or organizers of shows and / or events for which it provides services. Unless otherwise stated, the Company is not affiliated with the venues (stadiums or concert halls in particular) which of these events. By accepting these Terms of Use, and except under the Special Conditions relating to the sale, the Customer acknowledges that the responsibility of the Company is limited to the provision of intermediation provided on the Site and hereby authorizes the Company to find and buy the tickets you want in its name and on behalf of, or in his name and on its behalf.

The terms of the mandate I have developed called "General Conditions" of these Terms of Use and the terms of the sale are set out in II entitled "Special Conditions" of these Terms of Use.

The Client declares to have read, understood and agree to these Terms and Conditions that are primarily the General Conditionsorganizing the office and second in the Special Conditions that organize the simple purchase of tickets.

It further states that it is legally able to consent to these and intends to comply fully, consciously and without restriction. If minor or incompetent he is unable to contract and only the person holding parental authority, the guardian or trustee is authorized to contract on its behalf.

Definitions

The definitions outlined below are an integral part of these Terms of Use.

- Advertisers: mean companies that invest to make themselves known on the website of the company.

- Ticket (s): means any security of access to a show.

- Terms of Use: means herein that are routinely brought to the attention of the Client before signing the contract. Therefore, accepting the offer to contract implies full and unreserved Client to these Terms of Use to the exclusion of any other document, such as brochures or catalogs issued by theCompany and are only indicative. Any contrary condition by the Customer will, in the absence of express acceptance and written, enforceable against the Company regardless of when it may have been brought to its attention. Once accepted by the Customer, the Terms of Use constitute the mandate or contract of sale according to the information given before the presentation of the show.

- Conditions: means the terms of the mandate to the attention of the Client before signing the contract of mandate.

- Special Conditions: means the conditions of the contract of sale made ??known to the Client before signing the contract. The Customer is explicitly informed that the conclusion of a contract of sale is derogatory to the usual mode of working of the Site and that the use of this mechanism is mentioned on the insert with the show in question.

- Location (s) of the show means all stages or rooms in which the shows are represented. The Company is an independent actor as the secondary market of ticketing.

- Mandate: means a contract whereby the customer givesthe Company's mandate is to say, the power, to seek, negotiate and purchase on behalf of the Notes Client.

- Organizer (s): means all persons and companies that organize and produce the shows. They form the largest market in the box office shows. The company is not one as a player in the secondary market and is completely independent.

- Place: means the location where the customer is entitled by virtue of his ticket in the venue.

- Places "Side by Side" means, in the case of an investment numbered up under any tickets giving access to adjacent spaces. These places can be side by side on the same row, one behind the other, or diagonally adjacent.

- Grouped Places: places that mean the customer has access if requested more than two tickets, that is to say from the third ticket included.

- Services and Facilities: means all the tasks conferred by the Customer at the Company under the contract of mandate, namely the research missions of tickets on the first and second markets of the Boxe shows, trading and buying on behalf of the Client.

- Hospitality Package: means a package that includes the ticket and requested of hospitality services or benefits such as hospitality, hotels and catering, supplied with the purchase of a ticket to the show organizers.

- Show (s): means all representations or cultural events such as plays, concerts, operas and exhibitions, and sporting events and competitions.

- Term: does the term of the obligation to deliver the tickets which is attached to the performance date for which the Company has been mandated.

- Face value: means the price printed on the ticket by the show organizers and retailers of the first market. This statement has no legal basis and is contrary to the provisions of Article L410-2 of the Commercial Code .

 

I - General Conditions of Use: The Mandate

1. Object

These Conditions are intended to define the terms under which the Client instructs the Company to seek, negotiate and buy on behalf of the Notes and Hospitality Packages.

2. Duration and conditions

Mandate linking the company and the customer is concluded for a fixed period and ends at the occurrence of the term.

The performance of the obligation to purchase on behalf of the Client and the requirement for the issuance of tickets depends on the positive outcome of the search. Customer agrees the conditional nature, unsure and uncertain obligations to purchase tickets on their behalf and grant charged to the Company by these Conditions.

Customer agrees that the research mission of the Notes on the first and second markets Shows ticket expires forty-eight (48) hours before the show for which he mandated the Company.

3. Customer Privacy

3.1 Treatment by Company

The Company is committed to thehas legislation on the processing of personal data, including the Law No. 78-17 of 6 January 1978 relating to data, files and liberties taken in its current version and Directive 95/46 of Parliament and the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data October 24, 1995.

Personal data collected by the Company are intended to more easily manage the services identified in the Preamble.

The recorded information is reserved for the use of the services concerned and can not be shared with business partners of the Company that, subject to the approval of the Client.

The Company does not transmit the personal data of users only if required to operate the service and with their agreement. However, and without the details of the user are transmitted, the Company may direct users to commercial offers from itself or third parties. Each User must however be allowedbeforehand.

Any person may obtain and, if necessary, correct or delete information about it, by contacting the Company through the address resa@starlight-europe.com.

The User authorizes the Company to preserve and archive as confidential information about it for a period which may not exceed the length limitation of civil law ( Article 2224 Civil Code ).

The Company reserves the right to disclose to third parties any information necessary if it is reasonably helpful to comply with laws or regulations in force, whenever required by judicial or administrative, police or gendarmerie.

3.2 Obligations of Discounts and contractual audits

Starlight contracting with the Customer in connection with his business for an amount at least equal to € 3,000 over a period of one year is required to communicate to Starlight, in accordance withArticle L.8222-1 of the Labour Code, on the date the order exceeds this amount, the following documents:

Proof of registration in the register of trades, and in the commercial register of companies when it is required, or equivalent records of Member States of the European Economic Area, it usually carries on business in one of these states, and proof of registration with social welfare agencies or tax authorities.

4. Training Contract

The Company agrees to make available to the Client these Terms in a manner suitable for reproduction by the Client. The Company agrees to give prior notice to the Customer on the steps to follow to conclude the agreement electronically.

The Company warrants to Customer that it will be able to check the details of the contract he is about to accept and the total price, and to correct any errors, before confirming its acceptance.

The Company agrees to acknowledge receipt within 24 hours and electronic contract that has been sent.

Acceptance of contract, theconfirmation of the contract and the receipt are considered received when the parties to whom they are addressed are able to access.

The information provided by the customer when sending the acceptance of the hire contract: in case of error in the name and address of the beneficiary or recipient of services, the Company shall not be held responsible for the inability could be to send the necessary elements for the Services or to the right person at the right place at the time.

The contract is final only under the condition of the settlement amount, after actual receipt. When the customer who contracts for professional purposes is required to issue certain documents pursuant to Article 3.2 of the General Conditions, the contract shall be deemed effective upon receipt of such documents by the Company and payment.

Any final conclusion of the contract automatically implies the free registration of the Customer to the newsletter of the Company, he may terminate enrollment upon request from the Company.

5. Customer Information

If the show is prohibited or discouraged certain types of public, including their age, this statement is shown on the cover page of the product. The Customer must check it contracts for a Benefit in line with the situation. The Company assumes no liability in this regard.

In addition to the information prior to the contract, including the essential characteristics of services and prices, the company warns the Customer by these Terms against the risk of fruitless searches on the secondary market ticketing and through consequence of the impossibility of issuance of tickets requested by the Customer.

In addition, the company attracts the attention of the Client on the possibility of delivery to the performance date only.

During the execution of the contract term, the Company shall inform the Client on the progress of his research on the secondary market of ticket show. Contracts for several months in advance, the Company shall be accountable to the Client once a calendar quarter.

The Company undertakes to inform the customer as soon as possible inability to fulfill its missionin case of cancellation of show or any other act of God and to offer his services as agent for another date or another show.

6. Price

Prices charged are those established at the time of the contract based on prevailing economic conditions. Unless otherwise stated in the offer prior to contract by the site, they do not include shipping and include all taxes at the rate applicable at the time they become due.

The price is the cost of obtaining tickets on the first or second market increased the compensation of the Mandate for pecuniary interest concluded between the Client and the Company. This compensation is due in consideration of intermediation services and research, namely the time provided by the Company to obtain the ticket for the event and if so desired in the desired category, as well as consideration of the due diligence performed in connection with the performance by the Company to purchase its mission. The price is independent of the face value of the ticket. This award is payable in advance in full.

7. Payment

Unless otherwise stated, the business requires registrationacceptance of the contract the payment of the full benefit. Whatever the method of payment agreed between the parties, payment shall be deemed effectively realized only after actual payment of the price on behalf of the Company.

8. Delivery

Into account the random nature of the mandate to purchase tickets between the company and the Client and the uncertainty of the time required to complete the mandate of research on primary and secondary market ticketing, the company draws Client's attention to the fact that it is impossible to indicate prior to the formation of the Mandate another date of delivery of services that corresponds to the day of the event requested. In view of the essential features of the Services provided by the Company, the Customer agrees that the date of delivery to be set later than the day of the event requested.

The Customer will be informed as soon as possible to the date of delivery in case of successful research on the secondary market of ticketing and purchasing tickets on behalf of the Company which has been mandated, provided that the hazard involved in this mandate proposed by the Company allows it difficult to indicate preciselywhen the contract is a delivery other than that between the date of the registration of the acceptance of contract with the Company and, later, the day of the event.

Unless otherwise stated and / or exception, the delivery is made by post or any other provider of transport chosen by the Company. However, for certain events or in some cases, particularly when the client makes its request shortly before the show concerned, the tickets can be removed the same day of the event, the location directly at the counter or from the show any office set up specifically by Starlight. In this case the customer will be notified no later than the day of the event that tickets must be collected at the counter and the address of the office to be located as close to the venue.

The time required to perform the task corresponding to the Mandate research Tickets on the secondary market of ticketing is uncertain at the time of the formation of the Mandate, in particular due to nature of the secondary market and the methods used by some actors the first contract (sending tickets at the last minute withdrawal of the counter instead of show required, etc..), the Company reserves the right to obtain anddeliver the tickets on behalf of its clients until the day of the event, if necessary through a hand-delivered. If such a delivery method must be used, the Customer will be notified no later than the day of the event and details required for the hand delivery will be communicated on the same day.

The Company may also ask the customer to provide a shipping address near the Place du Spectacle (for example, and without this list being exhaustive: hotel address, third, family, friend, etc..), Especially when the event takes place abroad, that in order to arrange delivery of tickets last minute and even in the best possible conditions.

In all cases, delivery can be performed by a third party.

In any event, shipping on time can only occur if the customer has met its obligations to the Company (the bonds defined in Article 3.2 of these Terms).

The Customer may at any time change the terms of delivery of tickets or hospitality packages, except after a period of seventy-two (72) hours before the day of show.

However, in case of refusal of the Company and especially after expedition of the components of the tickets and hospitality packages, any modification by the Customer of the terms of the contract and the terms of the contract can not be considered.

9. Simple delegation

The acceptance of these by the client to authorize the Company to delegate all or part of this contract to any company of his choice. The Company will remain liable to the Customer.

10. Retraction

As part of the fixed term agreement between the Company and the Customer with a specific term, Pursuant to Article L.121-20-4 2 of the Consumer Code , the Customer does not have a right of withdrawal for the services defined in these Conditions, which shall be supplied no later than the day of the public performance of cultural or sporting event for which the Company has been mandated.

However, for contracts whose object consists of services that do not have to be delivered to a specified term, suche when the Customer requests the search and purchase tickets for an artist determined without any requirement for a day of public performance, the Customer has a period of seven (7) days to exercise his right of withdrawal in writing ( by post or electronic) without having to give reasons, or pay penalties. This period starts from the receipt of the acceptance by the Customer. The customer will be entitled to full reimbursement of amounts paid.

11. Unavailability and modification before issuing

If after the execution of the mission of research on primary and secondary markets of the ticket shows, the company is faced with the unavailability of tickets desired, ie in case of failure of the mission of research tickets, or services requested, the Company will strive to offer the Customer an equivalent benefit, and so change the rules for implementing the mandate entered (for example, but not limited to: higher ticket category, restaurant The same quality, or delivery of the same artist on a different date and / or another location). The acceptance of this proposal by the Customer will operate novation of the original mandate into a new mandate with a new object.

If the customer refuses the Benefitequivalent, or if no equivalent benefit can not be proposed, the customer may claim a full refund of the amount paid to the Company.

Reimbursement will be made by crediting the customer's bank account, credit card used, or by check upon written request.

12. Cancellation or modification of the Service Delivery

Sometimes the show organizer for which Customer has requested the Company to get him tickets set aside or vary the show while tickets have already been issued to the Customer (for example and without limitation: changes date, time change, change of room).

Where appropriate, the Company agrees to notify the Customer by email and without delay of such cancellation or modification of show for which he has already places delivered by the Company.

13. Ticketing

The company offers its services to certain events, including the ticket is still open and why it is highly likely that they display very quickly given the full recognition of the participants, but whose dateand location of the event are known, or when because of the nature of the event, it is known that it will take place (for example, but are not limited to: sports events taking place each year or a regular intervals).

If the Company is unable to obtain the requested tickets for such events, the Customer will be entitled to a full refund of the amount paid to the Company.

14. Categories of investments and investment

The floor plans used by the Company to demonstrate its offerings are indicative of the show organizer, the artist or the safety committee may require modification of the implementation of performance spaces and public spaces.

The Company proposes to obtain a ticket category, not a specific location, unless otherwise stated on the cover page of the Spectacle.

For some events for which demand is strong and where it is extremely difficult to get tickets, the company offers just to get tickets to access the event, without elaborating or investment grade. This is clearly indicated on the cover pagePerforming. Customer agrees in this case be given a ticket just to access the event regardless of location or category.

The seat is considered a place of its own.

15. Places "Side by Side" and Grouped Places

The Company is committed to providing Places "Side by Side", grouped in pairs and Places.

With regard Places "Side by Side," Starlight try whenever possible to provide side by side on the same level, however the Client acknowledges having been informed of the risk that even small spaces may be adjacent, but be provided on the same level and waives any claim therefore.

With regard to the Grouped Places, the Company agrees to provide tickets grouped in pairs. In the case of demand exceeding this amount (from the third ticket included), the seats may not be grouped. Starlight try whenever possible to get seats together, even for requests of more than two tickets, but it is not guaranteed. The Customer waives all claims in this regard.

16. Special mentions

The Company does not print the tickets he is responsible for obtaining on behalf of clients.

The general form of the Notes, including additional information which it contains, is the privilege of the Organizers, as well as the face value. They do not engage the responsibility of the Company.

The Company shall not be held responsible for any restrictive endorsements by the show organizer (for example, but are not limited to "low visibility", "limited visibility", "cameras not allowed," etc.). .

17. Disability and reduced mobility

The customer wishing to purchase tickets for use by disabled and reduced mobility must learn about accessibility and facilities offered by the venue prior to the acceptance of these Terms of Use. The company drew attention to the fact that Client may be the venue may not be equipped to receive such public, provided that the period after which existing facilities must be made available is set to ¹ January 2015(According to Section R111-19-8 of the Code of Construction and Housing as amended by Decree of 17 May 2006 on accessibility of public buildings, subject to amendments). Customer acknowledges that only those responsible for the performance venue shall assume responsibility in this respect.

18. Conditions of the Spectacle

The Customer agrees to comply with any rules and conditions of the show and / or terms and conditions of the Notes as defined by the Organizer. Whenever possible, the Company will post a link to these conditions on the presentation page of the Spectacle. However, and in all cases, the Customer undertakes to inform himself about it and learn about those conditions.

19. Duplicate

The Company is not able to provide duplicate tickets delivered. If the Company issued the Notes to the Customer and that it's lost or damaged without being able to use them, the Company has no obligation to obtainduplicates or other tickets.

20. E-tickets or electronic tickets

Starlight reserves the right to provide its customers electronic tickets (also called "e-tickets" or "e-tickets"). Such tickets must be printed or saved by the customer on his mobile phone to be presented at the entrance of the venue. The Customer states therefore have the necessary equipment for this purpose (for example, but are not limited to: printer, mobile phone, PC ...).

21. Named tickets

Some organizations issue named tickets. Where possible the Company will seek to establish the tickets on behalf of its clients or if it is not possible to provide a copy of an official identification of the original purchaser of the Notes.

The Customer shall deliver to the Company during the application or later upon request of the Company, all the evidence it needed to carry out its mission, and in particular without limitation: name, surname, date of birth, and copy of official identification of the participants.

22.Other costs

The Company reserves the possibility to obtain and provide the requested tickets until the day of show, if necessary through a hand-delivered, it is recommended that the Customer does not incur costs ( for example, but are not limited to: transportation costs, lodging, etc.). As the Company did not provide the tickets will be required or will not do it formally confirmed in writing that it will be able to give him those tickets.

It is strongly recommended that the client hire only additional costs for which it will be possible to make a cancellation before the show.

23. Extinction of the mandate

23-1. Arrival of the Term

The mandate expires at the end of the term agreed between the parties, namely the date of the public representation of the event for which the Company has been mandated by the Customer to seek and buy tickets on the secondary market the ticket.

23-2. No right to revoke the mandate for the Customer

The term agreed between the parties allowed the customer to take advantage of'Any right to revoke at any time of the Mandate. Customer agrees to expressly waive his right of cancellation by agreeing to a fixed term agreement.

If the Customer cancels the Mandate made before the expiration of the term without proof of any breach by the Company of its obligations, it is entitled to retain as a penalty 50% of the amount paid.

23-3. No waiver of the mandate in favor of the Company

The Company agrees that the term agreed between the parties prohibits him from invoking the provisions of Article 2007 of the Civil Code that "the representative may renounce the mandate, by notifying the client's waiver."

In case of non compliance with this commitment, the amounts paid to the Company will be fully refunded to the Customer 150%.

23-4. Lack of fulfillment of the condition

The requirement to purchase on behalf of the Client and to issue ticketsrequested is subject to the fulfillment of the condition to find the tickets on the primary and secondary ticketing. In case of failure of the condition, the agency contract to purchase the Customer's account is automatically terminated, unless endorsed by the Customer of the terms of modification of the terms and conditions of the mandate proposed by the Company.

24. Responsibility

24-1. Obligations means until the expiration of the term research

The purchase on behalf of the client depends on the search for tickets on the secondary market whose outcome is uncertain. So this is a conditional obligation and random. Customer agrees, therefore, that the Company is not able to issue the tickets requested.

Until the expiry of the execution of search warrant, which may occur until forty-eight (48) hours of the event requested, the Company is only subject to an obligation of means.

24-2. Obligation of result from the fulfillment of the condition

When the condition required to find the tickets on the secondary market was conducted, the company isstrictly liable in respect of the Client for the proper performance of obligations under the Mandate concluded at a distance, namely the purchase obligation to the Customer's account and issuing tickets to the Customer, that these obligations are to be executed the Company has entered into the contract or other service providers.

If put into play the responsibility of the Company, and unless otherwise these damages owed by the Company to the Customer will, from any cause, an amount equal to the damage suffered by it.

24-3. Exoneration from liability

The Company shall not be held responsible for any failure or delay in performance of his performance if it is attributable to external causes, including:

- The fact a third of both unpredictable and insurmountable

- A case of force majeure, exterior, unforeseeable and irresistible, as defined by the jurisprudence of French courts and tribunals,

- The Customer.

24-3-1. Failure or poor performance due to the third failed

The Company shall not be responsiblea change in the composition of the sports team decided by its own leaders and organizers, nor it can not be responsible for the change in the composition of an orchestra or program within a show of freedom art of the artist as recognized by French law and the European Convention on Human Rights.

In such cases is unpredictable and insurmountable third, the Company shall not be held liable for any loss suffered by the Customer under the contract (such as loss of revenues, data, of operations, branding, etc.)..

24-3-2. Force majeure

In case of force majeure event preventing the Company to provide the tickets, the Company will inform the extent possible and without delay the customer's problem that it faces.

If unable to deliver, the Company will take steps to ensure that the customer is able, if desired, to organize itself transport tickets.

24-3-3. Irresponsibility due to faults attributable to Customer

The responsibility of the Company will be sought, or at leastwill be discharged partially from liability if the Customer has made this performance impossible or more difficult the execution. In particular, the Company will be exempt from liability in case of cancellation of contract by the Client, Client's refusal to provide an alternate address of the venue for the delivery or in case of refusal of the Client a discount by hand on the venue.

25. Reimbursement

The Customer will be refunded within thirty (30) days from the effective date of the show if the company was not able to provide the services requested. If the Company was unable to meet this deadline, the amount in question would bear interest at the legal rate, without any other additional amount can be claimed from the Company.

In case of unsuccessful search of tickets requested by the Client on the primary and secondary ticketing for shows and when information of the Customer within forty-eight hours before the show, the Customer may not claim that one refund of amounts paid to the Company. A failure to inform the client within the time allowed, the additional costs incurred will be reimbursed with the stipulation that for accommodation, onlynight hotel the evening of the show will be borne by the Company if it is justified.

The Customer will be entitled to full reimbursement of sums paid to the Company and associated costs incurred by the Client under the same conditions mentioned above in respect of accommodation costs, when the failure is due to a failure to perform by third party contractors of their obligations.

The Customer will be entitled to any refund of amounts paid to the Company and associated costs incurred when at least seventy-two (72) hours of the Spectacle, (i) it modifies the conditions of implementation of the Mandate, (ii ) refuses to provide an alternative address close to the performance venue for the delivery or (iii) refuses a hand delivery to venue.

After shipping the tickets, the customer will be entitled to any refund in case of loss or theft, and tickets will not be returned or exchanged. In this case, the additional costs incurred will not be refunded.

In case of cancellation by the organizer of the show mainly because of the unavailability of participants (eg in case of illness of the artist featured, problems of transport equipment of the artist or artists, etc.). or technical difficulties inherentto show, and apart from a case of force majeure or causes beyond the liability clause described in the preceding article if the Company purchased the tickets on behalf of Client, unless instructed otherwise, the company will take charge of the claim from the Organizer concerned. The Company will transfer to Customer all amounts reimbursed by the Promoter and will retain its earnings agent which is 10% of the price paid by the Customer. If the company is recovering also the organizer of the damages, she will donate to the Customer, after deducting the costs of the proceedings and prosecution.

To enable the Company to perform this process, the Customer must return the tickets to him without delay.

For some sports or cultural events, dates and times are subject to change. The time commitment is about an event, not a date. Where this information is specifically on the presentation page of the event and the client was informed before buying, he can not claim any refund in case of change.

26. Claims

To be accepted the request,claims on consumption of services should be a written communication to:

Starlight

BP 45

78331 Fontenay Le Fleury Cedex

This letter must include specific references to the order and the detailed nature of the claim.

27. Miscellaneous

The Company reserves the right to include advertising on its site or more generally hypertext links to external sites. In no event shall the Company shall not be held responsible for the content of these sites, products and services therein, nor for damages of any nature whatsoever that may arise after the visit or use of these sites. Anyone placing a hyperlink on starlight-europe assumes full responsibility both towards the company as against third parties. All items listed on the site, inserted by the Company or its Advertisers, is protected by intellectual property rights and property of their respective owners. Any total or partial reproduction of the site or parts of it without permission is subject to compliance with these rights.

The fact that Starlight does not prevail at a given time of any of these Terms may not be construed as a waiver of any subsequent such conditions.

28. Litigation

These Terms and generally all disputes and claims against or for the benefit of the Company and the Users shall be governed solely by French law regardless of place of residence of the user even in case of conflict of laws.

In the event that any provision would be considered illegal by a competent authority, that provision would simply be deemed unwritten, all other provisions remain in full force and effect between the parties.

In case of dispute for the execution of this contract, the parties are trying to find an amicable solution. Each is committed to implement a conciliation procedure before any prior action, pursuant to articles 1442 to 1491 of the Code of Civil Procedure .

 

 

II - Special Conditions of Use: The Sale

29. Scope

Special Conditions set out below are applicable when the insert with the show to the User specifically provides an offer to sell tickets or hospitality packages.

The company has already in possession of the tickets, the provisions of these Special Conditions derogate from some provisions specific to the contract terms set out above in section I entitled "General Conditions" of these Terms of Use.

Save as otherwise expressly set out below in these Special Conditions devoted to selling tickets and hospitality packages, the contract of sale between the Client and the Company is governed by the same items set out above in section I entitled "Conditions General "of these Terms of Use.

30. Object

Notwithstanding Article 1 of these Terms of Use, the provisions of these Special Conditions are intended to define the terms under which Customer purchases the Company Tickets or Packages Hospitality.

31. Term and condition

Notwithstanding Article 2 of these Terms of Use, the sales contract between the company and the customer is instantly entered into after full payment and receipt of the documents specified in Article 4 of these Terms of use.

32. Customer Information

In case of offer for sale of tickets specifically mentioned on the insert with the show to the Client, only paragraph ¹ of Article 5 is intended to apply to the contractual relationship between the Customer to the Company.

33. Selling price

Notwithstanding the second paragraph of Article 6 of these Terms of Use, the selling price is the cost of obtaining tickets on the first or second market increased the remuneration of the service provided by the Company to purchase Tickets for resalethe Customer, saving time and energy to get the rare tickets for shows that can display complete. The selling price is independent of the value may be printed on the ticket by the Organizer or the issuer. This award is payable in advance in full.

34. Delivery

Notwithstanding Article 8 of these Terms of Use for ordering tickets or hospitality packages, the delivery time is a maximum of eight (8) working days. The delivery date will be indicated by the Company on receipt of order.

Unless otherwise stated and / or exception, the delivery is made by post or any other provider of transport chosen by the Company.

For orders placed during the week of the event, the Customer agrees that the Notes may be, the day of the show, delivered by hand or in front inside the performance venue, or removed directly at the counter of Venue show.

If such a delivery method must be used, the Customer will be notified through the acknowledgment of acceptance of the contract in accordance with Article 4 of these Terms of Use which willstate of the details necessary for this mode delivery.

The Company may also ask the customer to provide a shipping address near the Place du Spectacle (for example, and without this list being exhaustive: hotel address, third, family, friend, etc..), Especially when the event takes place abroad, that in order to arrange delivery of tickets last minute and even in the best possible conditions.

In all cases, delivery can be performed by a third party.

In any event, shipping on time can only occur if the customer has met its obligations to the Company (obligations defined in Article 3.2 of these Terms of Use).

The Customer may at any time change the terms of delivery of tickets or hospitality packages, except after a period of seventy-two (72) hours before the day of show.

However, in case of refusal of the Company, including post-shipment of the components of the Hospitality Packages and Tickets, any modification by the Customer of the terms of the contract and the terms of the order will be considered.

35. No right of withdrawal

Notwithstanding Article 10 of these Terms of Use, and in accordance with Article L 121-20-4 2 of the Consumer Code , in case of sale of tickets or hospitality packages, the Customer has by no means a right of withdrawal.

In addition, Articles 23 to 23-4 of these Terms and Conditions relating to the termination of the Mandate are not applicable to the sale of Notes governed by these Conditions.

36. Cancellation and amendment of the show ordered

In this case, notwithstanding sections 11 and 12 of these Terms of Use and given the lack of right of withdrawal provided for in Article 35 above, the Company will offer the Notes client or Hospitalities packages equivalent to those ordered both before and after they are issued.

If canceled or modified by the show organizer for which Customer has ordered the company (for example and without limitation: date change, variation, change of venue)while the tickets have already been issued to the Customer., the Company agrees to notify the Customer by email and without delay of such cancellation or modification of the Spectacle.

37. Characteristics of tickets ordered

Notwithstanding Article 13 of these Terms of Use, offer for sale specifically mentioned in the insert with the show can not in any way relate to presale tickets, the purchase of such products solely governed by the Terms and Conditions relating to contract terms above I exposed to these Terms of Use.

However, the characteristics of tickets ordered through the sales contract binding the customer and the company, such as asset classes and investment, the Places "Side by Side", the Places Grouped, special mentions, the no guarantee for the disabled, the conditions of the Spectacle, the lack of duplicate tickets, the E-tickets or electronic tickets and the tickets are registered governed by articles 14 to 21 of these Terms of Use.

38. Responsibility

38-1. Strict liability

Notwithstanding sections 24 and 24-3-3 in these Terms of Use, the Company under a contract of sale to the Customer is required to an obligation of result, especially for delivery of the Notes as provided for in Article 35 hereof, whether such duty is performed by the Company itself or any other service provider.

If put into play the responsibility of the Company, and unless otherwise provided herein, the damages may be payable by the Company to the Customer will, from any cause, an amount equal to the damage suffered by him it.

38-2. Exoneration from liability

The Company shall not be held responsible for any failure or delay in performance of his performance if it is attributable to external causes, including:

- The fact a third of both unpredictable and insurmountable

- A case of force majeure, exterior, unforeseeable and irresistible, as defined by the jurisprudence of French courts and tribunals,

- The Customer.

The external cause is interpreted as part of the sales contract inconditions above set out in Articles 24-3-1 to 24-3-3 of these Terms of Use.

39. Reimbursement

Notwithstanding Article 25 of these Terms of Use, if the sales contract, the Customer will be refunded in full within thirty (30) days after the payment made by the Customer if the Company was unable to provide the tickets or hospitality packages ordered in due time. Beyond that period of thirty (30) days, the amount in question would bear interest at the legal rate, without any other additional amount can be claimed from the Company.

The additional costs incurred will be reimbursed with the stipulation that for accommodation, one night hotel in the evening's show will be borne by the Company fails if it is justified.

The Customer will be entitled to any refund of amounts paid and incurred additional costs to the Company as at least seventy-two (72) hours of the show, the Customer (i) modifies the conditions of the contract, ( ii) refuses to provide an alternative address close to the performance venue for the delivery or (iii) refuses a hand delivery to venue.

After shipping the tickets, the customer will be entitled to any refund in case of loss or theft, and tickets will be returned or exchanged. In this case, the additional costs incurred will not be refunded.

In case of cancellation by the organizer of the show mainly because of the unavailability of participants (eg in case of illness of the artist featured, problems of transport equipment of the artist or artists, etc.). or technical difficulties intrinsic to the show, and out of a force majeure or causes beyond the liability clause described in the preceding article, provided that the Client forthwith deliver the Notes, the Company will reimburse the full price paid for the purchase of these tickets, in addition to damages more justified and strictly related to the canceled show ticket, net of costs of proceedings and prosecution.

For some sports or cultural events, dates and times are subject to change. The time commitment is about an event, not a date. When this statement is given specifically to the presentation page of the event and that the Customer has been informed prior to purchase, it can not claim any refund in case of change.